Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Aug 12, 2023 · Unlock your AT&T iPhone for FREE using the AT&T Unlock Portal https://www.att.com/deviceunlock/When you have an iPhone that is SIM LOCKED that means that it...About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...Mar 21, 2022 · Let’s meet in a Direct Message (DM) to discuss that device unlock request. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. In case you want to know more about the device unlock process, check out AT&T Device Unlock Help ... AT&T is proud to offer several Samsung cell phones, including the Samsung Galaxy Z Flip5 and the Samsung Galaxy Z Fold5. These devices offer the following features: Camera: Easily capture stunning selfies with the best camera on Galaxy Z Flip5, using Flex Window letting you see more before you snap. Put your Galaxy Z Fold5 in Flex Mode 16 and ...Jun 10, 2020 · This video will help you unlock your AT&T cell phone in a few simple steps. https://www.whistleout.com/CellPhones/Guides/how-to-unlock-your-att-phone-or-tabl...Oct 21, 2023 · Hi @Spock2050, thank you for writing back to us. To answer your question, yes, AT&T has the option to unlock your device, if you meet the device unlock eligibility criteria.The device has to be fully paid, and there should not be any past due/installments on the device. If you're buying the phone from a third party/online store, please confirm if …Jan 17, 2017 · If you have a myAT&T account, you can verify your device is eligible before you submit a request to unlock your device. Visit verify device unlock eligibility to learn how. If you don’t have or are unable to log in to your myAT&T account, follow the steps below to submit a request to unlock your device.Mar 7, 2023 · ATT device unlock not working. ... why device unlock app is no longer working with at&t MOTIVATE V341U . story was my sister JUST bought the device to a third party store and to send it here in the philippines and shes not an at&t subscriber . i've tried so may times to request to a your portal to unlock it but i keep on ...Nov 24, 2017 · Follow the prompts. . . . Click the link in your *Text message to check your status. If you are a **non-AT&T customer, click the link in your Email follow steps 2-4. Go to our Status Portal . Enter your IMEI Number & Request Number. Follow the prompts. Jul 31, 2023 · I have switched providers due to issues with service at my home. I was told by customer service rep that my device was unlocked after paying balance due. This could take 24 to 48 hours to go into effect. My numbers have already been ported over to my new provider, so until unlocked my family does not have service.Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK).May 7, 2022 · That was fruitless, i never recd a call back. I called att customer service again in mid april and explained that the device unlock prompts lead to the not paid off message, he saw that this was true and I do neet eligibility for unlock but could not do it, he said he expedited the issue to att customer care team and explained my issue.5 days ago · Get Samsung Galaxy S24 / Galaxy S24+ / Galaxy S24 Ultra (SM-S921U/SM-S926U/SM-S928U) support for the topic: Secure My Device. Find more step-by-step device tutorials on att.com.Internet providers like AT&T and Verizon lobby against lower broadband prices. David Brancaccio and Ariana Rosas Apr 24, 2024. Heard on: "As officials have …AT&T is proud to offer several Samsung cell phones, including the Samsung Galaxy Z Flip5 and the Samsung Galaxy Z Fold5. These devices offer the following features: Camera: Easily capture stunning selfies with the best camera on Galaxy Z Flip5, using Flex Window letting you see more before you snap. Put your Galaxy Z Fold5 in Flex Mode 16 and ...Oct 20, 2021 · On your Pixel 6 or 6 Pro, launch the Phone app and dial *#06# to display your phone’s IMEI number. Write the IMEI number down somewhere where you can refer to it easily. Go to Android SIM Unlock ...Jul 8, 2023 · First, you'll want to make sure that you meet these device unlock eligibility requirements: The wireless number assigned to the device must have had paid service for at least six months. You must wait 48 hours after you submit a payment to submit your unlock request. Lastly, be sure the device hasn’t been reported as lost, stolen, or involved ...Jul 8, 2023 · First, you'll want to make sure that you meet these device unlock eligibility requirements: The wireless number assigned to the device must have had paid service for at least six months. You must wait 48 hours after you submit a payment to submit your unlock request. Lastly, be sure the device hasn’t been reported as lost, stolen, or involved ... Mar 20, 2024 · Freedom to choose what’s best for you Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&T. Offers vary. Restrictions may apply. Learn MoreMay 7, 2022 · That was fruitless, i never recd a call back. I called att customer service again in mid april and explained that the device unlock prompts lead to the not paid off message, he saw that this was true and I do neet eligibility for unlock but could not do it, he said he expedited the issue to att customer care team and explained my issue.Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request.Feb 3, 2022 · I submitted a device unlock request. I received an email that said "Confirm your unlock request within 24 hours." When I "confirm request" within 24 hours, but it showed this screen .How can i know whether I confirmed well or not?Aug 17, 2022 · Hello ejexx27, if the device unlock app will not launch we have other options. You can submit an unlock request online. You would also like to make sure your device meet the requirements to be unlocked. Personal device requirements. Your device: Is an AT&T phone or device and isn’t active on another AT&T account.Apr 4, 2024 · Yes. Here's how: Open your phone Settings. Tap General and then About. Scroll to Carrier Lock. If it says: No SIM restrictions, it’s unlocked. SIM locked, you’ll have to complete an unlock request.6 days ago · Printable Version. Cell Phone Unlocking FAQs (pdf) When cell phone users change between compatible wireless service providers, they have the option of "unlocking" their phones to use on their new service provider's network, giving consumers greater freedom and flexibility while increasing incentives for service providers to innovate.Dec 7, 2018 · The phone was last used with ATT back in 2019, I bought it back then and put it on cricket for the last 4 years. ATT locked phones work with cricket. At first, the ATT chat guy told me that Cricket needed to unlock it, so I contacted Cricket, they told me that on their end it wasn't locked, so it must still be locked with ATT.Apr 17, 2024 · 1. Swipe down from the Notification bar, then select the Settings icon . 2. Scroll to and select Lock screen, then select Screen lock type . 3. Select the desired screen lock type, and follow the prompts to complete set up. Note: To set up face recognition, select the Face switch then follow the prompts to complete set up.Even if you didn't buy your device from AT&T, you can keep your device and simply add an AT&T wireless plan to get new service connected on that device. When you bring your own device, you won’t need an AT&T Installment Plan SM since you already own your device. You’ll even be able to keep your current number if it’s eligible for transfer . My AT&T. Start of main content. Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Jan 20, 2024 · Device unlock app. I used the online portal to request unlocking of a Samsung A12. All requirements for unlocking are met. I received the reply: "Your AT&T PREPAIDSM phone comes with a device unlock app on it. Please use this app to make your request." However, I can find no such app on the device. I've searched high and low.Internet providers like AT&T and Verizon lobby against lower broadband prices. David Brancaccio and Ariana Rosas Apr 24, 2024. Heard on: "As officials have …Sep 28, 2023 · September 28, 2023. in. All News, News. AT&T has updated its unlock policy for paid-in-full devices without many people noticing. Instead of being able to purchase a smartphone in full from the carrier and moving to another service without waiting, customers now must wait 60 days from the purchase date. While the change happened in late July ... 6 days ago · Printable Version. Cell Phone Unlocking FAQs (pdf) When cell phone users change between compatible wireless service providers, they have the option of "unlocking" their phones to use on their new service provider's network, giving consumers greater freedom and flexibility while increasing incentives for service providers to innovate.If you have your request number and your device IMEI, you can go to att.com/unlockdevicestatus. Last updated: December 7, 2022. Did you get the help …Mar 20, 2024 · Freedom to choose what’s best for you Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&T. Offers vary. Restrictions may apply. Learn MoreOct 20, 2021 · On your Pixel 6 or 6 Pro, launch the Phone app and dial *#06# to display your phone’s IMEI number. Write the IMEI number down somewhere where you can refer to it easily. Go to Android SIM Unlock ...Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request. El equipo a desbloquear debió ser adquirido en AT&T México, este desbloqueo no aplica para equipo de otros operadores u otros países. Los equipos reportados a AT&T como robados o extraviados, no serán desbloqueados. Aun cuando el equipo haya sido desbloqueado, podrá ser inhabilitado para su uso derivado de un reporte de robo …Feb 9, 2023 · Unlocking your device with this app is easy and straightforward – simply follow the on-screen instructions. You can be sure that your information is safe and secure when you unlock your device with this app, because it's handled by AT&T. This application is compatible with most devices such as Alcatel, AT&T Maesto and Radiant Core, LG, …Sep 3, 2023 · The first step is to, on your computer or smartphone, head over to the AT&T Device unlock portal in your browser of choice. You’ll want to click the option that says Unlock a device. Next, you ...Aug 11, 2021 · Enter your current AT&T phone number. AT&T. 3. Complete the rest of the form by entering your name and email address. 4. AT&T will send you an email. Click the link in that email within 24 hours ... 1. DEFINITIONS: (a) "AT&T," "We," "Our" and "Us" mean AT&T Mobility LLC and its parents, subsidiaries, affiliates, agents, employees, successors and assigns; (b) "Device Unlock" means the Device Unlock App, any website, software, content or services provided in connection with the App, and any updates to these items; (c) "You," "Your" and ... Feb 27, 2023 · Has a paid-off installment plan. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request. Learn how pay off your installment plan.Oct 11, 2023 · Learn how to swap an active eSIM or SIM card between devices with AT&T. Find out what you need to do before and after the swap, and how to troubleshoot any issues. Whether you have a new device, a damaged SIM card, or just want to switch phones, this article will guide you through the process.Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device unlock request. …Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK).Go to att.com/deviceunlock (page best viewed from a desktop or tablet). Read and agree to the eligibility requirements to unlock your device. Complete and submit the form. You'll …Sep 21, 2023 · If you haven’t tried, please submit your request using our Device Unlock Portal and your device must meet our Eligibility Requirements. Is an AT&T phone or device and isn’t active on another AT&T account. Hasn’t been reported as lost, stolen, or involved with fraud. Is an AT&T PREPAID SM phone that has had paid service for at least six ... Solicitud de desbloqueo de dispositivo. Puedes solicitar desbloquear tu teléfono o dispositivo de AT&T si cumples con los requisitos de elegibilidad. Te pediremos algunos detalles y luego te informaremos si cumples con los requisitos del desbloqueo. Comienza una solicitud de desbloqueo. Dec 28, 2020 · Unlock a Prepaid device. RE:Prepaid device. GM, my device meets the requirements for an unlock. However, AT&T device unlock request is not working. I have a new carrier, simm and telephone number. I owned the AT&T device outright and had the service for 4 years. Any help is greatly appreciated. 6 days ago · Printable Version. Cell Phone Unlocking FAQs (pdf) When cell phone users change between compatible wireless service providers, they have the option of "unlocking" their phones to use on their new service provider's network, giving consumers greater freedom and flexibility while increasing incentives for service providers to innovate.After you have the unlock code, follow the steps below to unlock your Surface Duo: Turn off Surface Duo. Insert a non-AT&T SIM card into Surface Duo. Turn on Surface Duo. When prompted, enter the unlock code AT&T provided to unlock your Surface Duo. Related topics. Find the model number and IMEI on Surface Duo. Insert a SIM into your Surface.Feb 3, 2022 · I submitted a device unlock request. I received an email that said "Confirm your unlock request within 24 hours." When I "confirm request" within 24 hours, but it showed this screen .How can i know whether I confirmed well or not?3 days ago · Step 2: select country and carrier which your device is locked to. Select “ WorldWide ” if you don’t know any of them. Step 3: complete Captcha Verification by moving the slide to 70000 (max) and click on “ Generate Code “. Now it’s time to let Unlocky perform the AT&T device unlock.Sep 3, 2023 · The first step is to, on your computer or smartphone, head over to the AT&T Device unlock portal in your browser of choice. You’ll want to click the option that says Unlock a device. Next, you ...Aug 17, 2022 · Hello ejexx27, if the device unlock app will not launch we have other options. You can submit an unlock request online. You would also like to make sure your device meet the requirements to be unlocked. Personal device requirements. Your device: Is an AT&T phone or device and isn’t active on another AT&T account.Apr 14, 2023 · If you’re thinking of how to unlock an att phone yourself for free, here’s how! You can unlock your phone in several ways, ... 2.1 AT&T Device Unlock Eligibility. Cleared Payments. If your device is under a plan or a monthly-basis payment or isn’t fully paid, you can’t unlock it just yet.1. Head to AT&T's online unlocking portal and select Unlock your device. If you've already submitted an unlock request, you can check it from this page too. AT&T; …Oct 25, 2018 · Good evening @88For88, allow us to lend a helping hand.Try clearing the cookies on your browser. Also try using a different web browser. Thanks for reaching out to us. Makaela, AT&T Community Specialist.Nov 7, 2022 · Hello Houdini1031, we're here to help with your device unlock request.. We want to get you into a Direct Message to further review. Check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). In the meantime, try clearing the cache and cookies and power cycling your phone by pressing …Jan 9, 2018 · GLIMMERMAN76. If you say 48 hours, the answer is WRONG. Last Thurs/Fri, I called AT&T to pay off my phone, so that I can unlock my phone. The operator took my payment info and submitted my …Need To Setup A Device Unlock Request? If you are attempting to unlock your device or have questions regarding why a request cannot be processed, check out our Device Unlock article. You will find …Aug 12, 2023 · Unlock your AT&T iPhone for FREE using the AT&T Unlock Portal https://www.att.com/deviceunlock/When you have an iPhone that is SIM LOCKED that means that it...Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ... Jun 20, 2023 · Use a different browser to access the page. Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must ... About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...Nov 16, 2023 · Just because they unlocked the phone doesn't mean that there isn't an installment balance. Business accounts can request an unlock after 30 days. 1. Check your eligibility for a carrier unlock. AT&T will unlock your phone for free if you meet the criteria for unlocking. If you don’t meet the criteria, you will have to …Feb 10, 2022 · Follow the steps below to know how. Visit the official page of the service. Select your phone brand, model, and network on the main page. Now click on Unlock your phone option. Enter IMEI number on next screen and click Check Unlock Now option. The service will ask for your info along with the payment details.Mar 21, 2022 · Let’s meet in a Direct Message (DM) to discuss that device unlock request. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. In case you want to know more about the device unlock process, check out AT&T Device Unlock Help ...Jul 8, 2022 · ATT UNLOCK CODE GENERATOR What's an AT&T unlock code generator? Guides By Fiona Mcsweeney - 08/07/22 09:27. ... In this blog post, we take you through the unlocking process and reveal the fastest and easiest way to source your AT&T device unlock code required to unlock your phone from the AT&T network.To pay off your installment plan or check your balance, sign in and select installment details. Device unlock request. You can request to unlock your AT&T phone or device if you meet the eligibility requirements. We’ll ask for a few details and then let you know if it’s eligible …Feb 5, 2024 · @Hasher_123 If you purchased the iPhone from an online store it could be that the original owner didn't unlock the phone before they sold it for various reasons.Try the unlock portal and see what kind of message you get. Dec 7, 2021 · AT&T has a process in place for you to use if you want to unlock your phone. It does have a few restrictions and there are certain requirements you have to meet, but if you think the gain is worth ...Mar 8, 2024 · ACCESS: Press and hold the Side and Volume down buttons , then select Lockdown mode . Lock and unlock device. • LOG IN USING THE SECURITY LOCK : To use face recognition, raise your phone in front of your face to unlock your device. To unlock your phone using your fingerprint, place your finger on the fingerprint sensor.Jun 10, 2020 · This video will help you unlock your AT&T cell phone in a few simple steps. https://www.whistleout.com/CellPhones/Guides/how-to-unlock-your-att-phone-or-tabl...Aug 17, 2021 · Hello @STEPHENF2109, let's take a closer look into why you're receiving the messages when trying to unlock the phone. Your phone would have to be considered AT&T Prepaid for 6 months before the Unlock Portal will accept the device.. Also, there're device unlock eligibility requirements that have to be met. Go to the highlighted area to …Feb 9, 2018 · But they state they can’t unlock a hotspot remotely, can’t provide a code since their hotspot has no way to input it, their stores can’t unlock it, etc. I have chatted online, called them, called their stores etc. 0. 1. You state you cant unlock the phone remotely. Certainly there should be a way your nearby stores or businesses xan ...Apr 4, 2024 · Yes. Here's how: Open your phone Settings. Tap General and then About. Scroll to Carrier Lock. If it says: No SIM restrictions, it’s unlocked. SIM locked, you’ll have to complete an unlock request.Apr 9, 2024 · About this app. 🔓 Unlock your Samsung phone with ease and confidence! Our app offers a range of unlocking options, including free and premium unlock codes, remote unlock codes, and IMEI unlocking. Whether you're looking to unlock the latest Samsung models or older devices, we've got you covered. 💰 Our low prices and money-back …Nov 24, 2017 · Check the status of your request . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Sep 16, 2023 · Like Ace mentioned, you can unlock the device by following the instructions given in the link below: Unlock your device. If the above steps do not help, you can contact our prepaid support team on 800-901-9878 for further assistance. Hope this information helps. Thank you for visiting AT&T Community Forums! Sep 14, 2022 · Get the full details about unlocking an AT&T device from our network when you visit our eligibility requirements. Also, something to keep in mind is, when purchasing a device from a third-party seller, you will want to have them perform the unlock request. You will find these details under eBay & Non-AT&T Purchases when you visit AT&T Device ...Apr 15, 2024 · And by go, we mean to submit an online form to have AT&T unlock your phone. To fill out the form, just go to AT&T’s unlock page and follow the instructions. Once you’re done, you’ll get an email with a link you have to click to complete the request. After that, it’s just a waiting game. You’ll get another email from AT&T within a ...Apr 3, 2019 · What about unlocking the device to use while I’m away for that year. Cause I just upgraded and she said it’s not possible. My account will still be active with two other lines and auto pay. They should still be able to take the installment on my phone.Aug 17, 2022 · Hello ejexx27, if the device unlock app will not launch we have other options. You can submit an unlock request online. You would also like to make sure your device meet the requirements to be unlocked. Personal device requirements. Your device: Is an AT&T phone or device and isn’t active on another AT&T account.5 days ago · 1. From the Lock screen screen, select Secure lock settings. Note: If you have a screen lock set up, you will be prompted to enter your screen lock to continue. 2. Select Auto lock when screen turns off, then select the desired timer duration. Set Lockdown mode. ENABLE: Lockdown mode turns off Smart Lock, biometrics unlock and notifications on ...How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will be approved. Once …
Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm .... Ross and simons
2 days ago · Get Samsung Galaxy Tab S9+ 5G (SM-X818U) support for the topic: Secure My Device. Find more step-by-step device tutorials on att.com.After you have the unlock code, follow the steps below to unlock your Surface Duo: Turn off Surface Duo. Insert a non-AT&T SIM card into Surface Duo. Turn on Surface Duo. When prompted, enter the unlock code AT&T provided to unlock your Surface Duo. Related topics. Find the model number and IMEI on Surface Duo. Insert a SIM into your Surface.Jan 31, 2022 · Device Unlock Portal Not Working. I am trying to unlock an older att phone. When I go to the portal I get the following message: "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request ". as soon as I type in the last digit of the IMEI. I have tried doing this on different browsers, different ...Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required.Jan 31, 2022 · Device Unlock Portal Not Working. I am trying to unlock an older att phone. When I go to the portal I get the following message: "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request ". as soon as I type in the last digit of the IMEI. I have tried doing this on different browsers, different ...Nov 21, 2023 · I bought my phone off market place from a private individual and I'm trying to get my device unlock for any carrier Dec 7, 2022 · Keep your personal info safe. Set a security option on your phone or tablet to prevent outsiders from accessing your contacts, personal info, or other important data. Sep 28, 2023 · September 28, 2023. in. All News, News. AT&T has updated its unlock policy for paid-in-full devices without many people noticing. Instead of being able to purchase a smartphone in full from the carrier and moving to another service without waiting, customers now must wait 60 days from the purchase date. While the change happened in late July ... Unlock your phone permanently from ATT today for a great price. 24hr unlock delivery Instant unlocking for many phones on the ATT network. International unlocks ... our system will automatically process your device by remotely identifying it and requesting an official phone device unlock from AT&T.1. Check your eligibility for a carrier unlock. AT&T will unlock your phone for free if you meet the criteria for unlocking. If you don’t meet the criteria, you will have to …May 24, 2022 · If you purchased your device from the Apple store, and not on an installment plan, then your device is unlocked. Please review Apple Discussions for more information. You can check your iPhone settings to see if your device is unlocked. Settings > General > About > Carrier Lock - No SIM Restrictions.3 days ago · Step 2: select country and carrier which your device is locked to. Select “ WorldWide ” if you don’t know any of them. Step 3: complete Captcha Verification by moving the slide to 70000 (max) and click on “ Generate Code “. Now it’s time to let Unlocky perform the AT&T device unlock.Jan 17, 2017 · If you have a myAT&T account, you can verify your device is eligible before you submit a request to unlock your device. Visit verify device unlock eligibility to learn how. If you don’t have or are unable to log in to your myAT&T account, follow the steps below to submit a request to unlock your device. My AT&T. Start of main content. Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Jan 17, 2017 · If you have a myAT&T account, you can verify your device is eligible before you submit a request to unlock your device. Visit verify device unlock eligibility to learn how. If you don’t have or are unable to log in to your myAT&T account, follow the steps below to submit a request to unlock your device.Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required.Swipe up on your Home screen to open the Apps tray and follow the steps below: Newer Samsung Devices (2019 or newer): Settings > Connections > More Connection Settings > Select Network Unlock. Other Android Devices: Use the Device Unlock app or Unlock app pre-installed on your device and follow instructions on-screen.Jan 17, 2017 · If you have a myAT&T account, you can verify your device is eligible before you submit a request to unlock your device. Visit verify device unlock eligibility to learn how. If you don’t have or are unable to log in to your myAT&T account, follow the steps below to submit a request to unlock your device..