When it comes to maintaining the beauty and health of your landscape, regular tree maintenance is essential. Trees not only enhance the aesthetic appeal of your property but also p... Description. MLGW is the largest three-service municipal utility in the U.S., with more than 420,000 customers. It is owned by the City of Memphis. Since 1939, MLGW has provided electricity, natural gas, and water service for residents of Memphis and Shelby County. Send a condensed resource profile to your phone via text message (SMS). Select your cell carrier and provide your phone number to receive information about Memphis Light, Gas and Water - 24/7 Utility Emergency Number (901) 528-4465. Sent! Please enter a valid phone number. Please select a carrier.For information about your specific outage, or if you have an outage and the section of the map you are in doesn't show any outages, call MLGW's Electric Outage Hotline, (901) 544-6500. Important Note: Customers using Internet Explorer 8 or older may not be able to access the outage map due to compatibility issues between IE 8 and Google Maps.It will be off when less water is often used – from 11 p.m. until 7 a.m. The upgrade means greater reliability and fewer system water leaks for customers. Thank you for your patience and cooperation. Senior Leadership Council. President and CEO. Sr. VP, CFO and CAO. Sr. VP and COO. VP and CIO. VP and General Counsel. VP and Chief People Officer. VP of Customer Experience/Energy Services. VP of Gas/Water Engineering and Operations. MLGW Natural Gas System Earns Recognition for Excellence. Memphis Light, Gas and Water Division was recently presented with the American Public Gas Association’s System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. MLGW is one of 25 SOAR recipients recogniz... May 7, 2024.For information about your specific outage, or if you have an outage and the section of the map you are in doesn't show any outages, call MLGW's Electric Outage Hotline, (901) 544-6500. Important Note: Customers using Internet Explorer 8 or older may not be able to access the outage map due to compatibility issues between IE 8 and Google Maps.Memphis Light Gas & Water Covington Pike, Memphis, TN - 9.7 miles. Pyramid Water Systems New Covington Pike, Memphis, TN - 11.2 miles. Millington Water Services Nelson Road, Millington, TN - 16.5 milesMemphis Light, Gas & Water ... I called MLGW on 07/26/23 and transferred my service to SAME DAY to my new addressI was told via recorded mlgw phone calls that my balance had to be less than $200 ...Contact Reliability . We are committed to making our electric system better. ... To reduce the number of tree-related outages MLGW hired three tree-service companies ... All information displayed on this site is based on reported and known outages. For information about your specific outage, or if you have an outage and the section of the map you are in doesn't show any outages, call MLGW's Electric Outage Hotline, (901) 544-6500. The Community Office locations are open from 8:30 a.m. to 5 p.m., Monday through Thursday, and until 6 p.m. on Friday unless otherwise noted. All locations have a payment drop box. Pay by check or money order when using drop box service. Main Office. 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays. 245 South Main. Memphis, TN. Map Location.Finding a telephone number for someone in Sydney can be a daunting task. With so many people living in the city, it can be difficult to know where to start. Fortunately, there are ...While most of the world's drinking water originates from surface lakes, streams and rivers, Memphians enjoy the unique privilege of water derived from the Memphis Sands aquifer. This subterranean treasure contains more than 100 trillion gallons of rainwater that some experts believe fell more than 2000 years ago.125 N. Main Street – Room #608 | Memphis, TN 38103 The Public Works Division is the third largest division in City Government and is responsible for the operation and maintenance of the City’s infrastructure which includes streets, sanitary sewers, storm drains, bridges, flood control and the City of Memphis’ Publicly Owned Treatment ...MEMPHIS LIGHT, GAS AND WATER . Fiscal Year (FY) 19 Business Consulting Services . October 23, 2019. ... Baker Tilly Contact Information ... Table 11 – Number of Vehicles & Equipment by Customer Count ... Click here to send a request for MLGW to Transfer Service to a new address. NOTE: Please visit the Residential Service Agreement section to complete your agreement. Requirements for Utility Service Connection: The utility shall require a minimum $200 deposit in cash, cashier’s check or money order from credit risk applicants. MEMPHIS LIGHT GAS AND WATER DIVISION ... Last Name First Name M.I Maiden Name Date of Birth Home Telephone No. ... MLGW Representative Area Number Date ATTACH IDENTIFICATION HERE: Title: Microsoft Word - RSA and GPSAs 2014 Author: a001041 Created Date: 1/21/2014 2:19:21 PM ... About. Although Memphis Light, Gas and Water has been in existence since 1939, its parent companies started more than 100 years ago. MLGW and the services we provide have come a long way since our beginnings not long after the Civil War. The city's first utility company was the Memphis Gas Light Company, formed in 1852. Residential Customers: (901) 544-6549. To submit your Residential Service Agreement online, Login to your My Account and click on ‘Accounts’, then click on the ‘Service Agreement’ Button. Click Here to download the Residential Service agreement. Complete and return the form to MLGW as per the instructions on the agreement.MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. Residential Web Chat Availability: Monday - Friday (8 a.m. - 5 p.m.) Commercial Web Chat Availability: Monday - Friday (9 a.m. - 3 p.m.) Electrical Outages: (901) 544-6500 Service Requests: (901) 544-6549 Stop, Start, Transfer Service: (901) 544-6549 or use the online formMemphis Light Gas & Water Covington Pike, Memphis, TN - 9.7 miles. Pyramid Water Systems New Covington Pike, Memphis, TN - 11.2 miles. Millington Water Services Nelson Road, Millington, TN - 16.5 milesMLGW has tested for lead in Shelby County for many years, and tests from homes known to have lead plumbing have consistently been in compliance with EPA standards. We are making public an old database showing where 36,483 lead service lines may have been installed in the early 1900s when it was a common practice to use lead in plumbing.Get ratings and reviews for the top 11 moving companies in Memphis, TN. Helping you find the best moving companies for the job. Expert Advice On Improving Your Home All Projects Fe...Write your 16-digit MLGW account number on your check and enclose the bottom portion of your bill to ensure your payment is properly credited to your account. For security, never send cash. Memphis Light, Gas and Water - Payments & Banking P.O. Box 388 Memphis, TN 38145 . Pay in person:All you need is a debit or credit card and the customer’s: First initial. Last name. Street number of their address. Example: J DOE 1244. Click here to give a Give of Comfort online. The gift will appear in the form of a payment on the recipient's MLGW bill. We also will send the customer a letter notifying them of the Gift of Comfort.125 N. Main Street – Room #608 | Memphis, TN 38103 The Public Works Division is the third largest division in City Government and is responsible for the operation and maintenance of the City’s infrastructure which includes streets, sanitary sewers, storm drains, bridges, flood control and the City of Memphis’ Publicly Owned Treatment ...Residential customers should call 901-544-6549 and business customers should call MLGW’s Commercial Resource Center at 901-528-4270 if they have concerns. Report it to your local police station ...Welcome to our new QLESS appointment system. Click and make an appointment to the site where you would like to see a credit counselor in person. Location URL. Downtown. Lamar. Whitehaven. Millington. Credit Counselors can help you with: Payment plans.MEMPHIS, Tenn. - Thousands were in the dark Wednesday evening as severe storms blew through the Mid-South, according to Memphis Light, Gas and Water. A Severe Thunderstorms Warning was in effect ... For information about your specific outage, or if you have an outage and the section of the map you are in doesn't show any outages, call MLGW's Electric Outage Hotline, (901) 544-6500. Important Note: Customers using Internet Explorer 8 or older may not be able to access the outage map due to compatibility issues between IE 8 and Google Maps. In the digital age, telephone numbers remain an essential tool for communication. Whether you’re a business owner looking to expand your reach or an individual trying to connect wi...Customer Connection is Memphis Light, Gas and Water's monthly customer newsletter. It is included with each MLGW bill that is mailed out, and includes helpful information about conservation, safety, customer service, MLGW programs and other helpful subjects. All files are in PDF format. 2024. 2023.Contact Reliability . We are committed to making our electric system better. ... To reduce the number of tree-related outages MLGW hired three tree-service companies ...For land and utility maps please contact Corporate Communications-Public Records Department (901) 528-4557. Residential Engineering - Functions as the single point of contact for all residential developers. All utility service requests for subdivisions, apartments, private developments, ect. are initiated in this area. For information about your specific outage, or if you have an outage and the section of the map you are in doesn't show any outages, call MLGW's Electric Outage Hotline, (901) 544-6500. Important Note: Customers using Internet Explorer 8 or older may not be able to access the outage map due to compatibility issues between IE 8 and Google Maps. Telephone number directories are an invaluable resource for both businesses and individuals. They provide a comprehensive list of telephone numbers for people and organizations, ma...Memphis Light, Gas and Water - Pay Your Bill by Phone. Address. 245 S Main Street Memphis, TN 38103 (866) 315-0277. www.mlgw.com. About this Provider. AKA: MLGW. Description: MLGW customers can pay bills by phone at 1-866-315-0277 or 901-544-6549(MLGW). ... Please enter a valid phone number. Report An Electric Outage. If your power goes out, you need prompt and efficient service. That's why Memphis Light, Gas and Water established the Outage Hotline, (901) 544-6500, which is open 24-hours per day and is dedicated solely to addressing outage situations. For faster service, please have your 16-digit account number on hand when you call. Oct 24, 2022 · The Summer office will remain closed. MEMPHIS, Tenn. — Memphis Light, Gas and Water reopened four of its Community Offices to walk-in customers Monday, Oct. 3, 2022. The Downtown, Lamar ... Shelby County Community Services Agency has relocated its offices to 1188 Minna Place, Memphis TN 38104. For questions or additional information visit or call (901)222-4200. CSA Program Assistance Guide. City of Memphis Utility Assistance. Memphians facing utility cutoff notices may qualify for up to a $700 credit on their MLGW utility bills. Memphis Light, Gas and Water wants to thank customers for supporting the Share the Pennies Home Weatherization Program. Thanks in large part to customer contributions, MLGW’s Energy Services team has completed over 1,080 homes through the program. ...Senior Leadership Council. President and CEO. Sr. VP, CFO and CAO. Sr. VP and COO. VP and CIO. VP and General Counsel. VP and Chief People Officer. VP of Customer Experience/Energy Services. VP of Gas/Water Engineering and Operations.Electric and Gas Service: Memphis Light Gas and Water 901-820-7878; Contact Us. Shannon Gregor Water Administration Supervisor. Email Shannon Gregor . ... Contact Us. City of Bartlett 6400 Stage Road Bartlett, TN 38134 Phone: 901-385-6400. Get Connected. Facebook. Twitter X. Instagram. YouTube. Nextdoor.Memphis Light, Gas and Water - Power Outage Hotline/Live Outage Map/Downed Power Lines. Address. 220 S Main Street Memphis, TN 38103 (901) 544-6500. ... Phone Numbers. Main - To Report Power Outage (901) 544-6500. To Report Power Lines Down or Gas Leak (Dangerous Situations, not just power outage) (901) 528-4465. If you have previously reported a streetlight outage, you can check the status of that outage by entering the confirmation number you received when you initially reported the outage. Check the status on a previously reported streetlight or leased outdoor light outage. Alternately, you may call (901) 544-6549 to report a streetlight outage or to ... MLGW News Release. MLGW offers free pilot light inspections. August 23, 2022. Memphis Light, Gas and Water will offer pilot light inspections by appointment and free of charge to residential customers from September 6 – September 30. After September 30 there is a $55 fee. (Appointments are always free for customers who are 60 or older …All you need is a debit or credit card and the customer’s: First initial. Last name. Street number of their address. Example: J DOE 1244. Click here to give a Give of Comfort online. The gift will appear in the form of a payment on the recipient's MLGW bill. We also will send the customer a letter notifying them of the Gift of Comfort.If you have previously reported a streetlight outage, you can check the status of that outage by entering the confirmation number you received when you initially reported the outage. Alternately, you may call (901) 544-6549 to report a streetlight outage or to check on the status of a previously reported streetlight outage. Description. MLGW is the largest three-service municipal utility in the U.S., with more than 420,000 customers. It is owned by the City of Memphis. Since 1939, MLGW has provided electricity, natural gas, and water service for residents of Memphis and Shelby County. New high-resolution imagery confirm some of the theories about life on Mars, and will help scientists unravel the history of water and ice there. New satellite imagery of jagged sw...In the last 18 months, Memphis Light, Gas and Water customers have experienced more than 800,000 outages due to major storms.. That’s the same number of outages caused by major storms in the ...125 N. Main Street – Room #608 | Memphis, TN 38103 The Public Works Division is the third largest division in City Government and is responsible for the operation and maintenance of the City’s infrastructure which includes streets, sanitary sewers, storm drains, bridges, flood control and the City of Memphis’ Publicly Owned Treatment ...Write your 16-digit MLGW account number on your check and enclose the bottom portion of your bill to ensure your payment is properly credited to your account. For security, never send cash. Memphis Light, Gas and Water - Payments & Banking P.O. Box 388 Memphis, TN 38145 . Pay in person: You also can pay your bill by visiting any MLGW …Emergency Hotline. To report emergencies such as gas leaks, downed electric wires, broken water mains inside a building, and unsafe street barricades, please call (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies. Also, remember that in any emergency situation, whether it's a tornado, ice storm ...Contact Memphis Light, Gas, & Water Customer Service Have a Question, Issue or Comment? Main Customer Service Physical Address: 220 South Main St. Memphis, Tennessee 38103 901-544-6549 [email protected]. Emergency (24 hours - broken water main or pipeline, etc.) 901-528-4465Memphis Light Gas & Water is located at 245 S Main St in Memphis, Tennessee 38103. Memphis Light Gas & Water can be contacted via phone at 901-544-6549 for pricing, hours and directions.Memphis Light, Gas and Water - Home Overview. As MLGW improves electric reliability, water production, and community outreach in the short-term, President and CEO Doug McGowen has charged a team with preparing the organization for the future. Process. Eleven internal workgroups made up of more than 90 experts at MLGW are … MLGW considers disconnecting utility service for non-payment as a last resort and would rather work out a satisfactory payment arrangement. Customers in hardship situations may request an extension of their current bill’s due date, provided certain criteria are met and payment arrangements are maintained. Call the Customer Care Center, 544 ... For information about your specific outage, or if you have an outage and the section of the map you are in doesn't show any outages, call MLGW's Electric Outage Hotline, (901) 544-6500. Important Note: Customers using Internet Explorer 8 or older may not be able to access the outage map due to compatibility issues between IE 8 and Google Maps.Green Switch enables customers to support green power by making monthly contributions on their MLGW bill to transform their electricity consumption into green energy. For each $2.00 block purchased, TVA generates or purchases 200 kWh of solar power that mixes into the region’s power supply. The participant still buys electricity from MLGW but ...In the event that your pipes do freeze, MLGW recommends turning off the main valve inside your house and call their emergency contact number (901) 528-4465. How to check the MLGW power outage mapPyramid Water Systems New Covington Pike, Memphis, TN - 2.8 miles. Memphis Light Gas & Water South Main Street, Memphis, TN - 9.7 miles. Millington Water Services Nelson Road, Millington, TN - 10.4 milesAll information displayed on this site is based on reported and known outages. For information about your specific outage, or if you have an outage and the section of the map you are in doesn't show any outages, call MLGW's Electric Outage Hotline, (901) 544-6500.Customers can also report outages through the MLGW app, on their website or by calling (901) 544-6500. Brooke Muckerman covers Shelby County Government for The Commercial Appeal. She can be ...Customers can also report outages through the MLGW app, on their website or by calling (901) 544-6500. Brooke Muckerman covers Shelby County Government for The Commercial Appeal. She can be ...Customers can also report outages through the MLGW app, on their website or by calling (901) 544-6500. Brooke Muckerman covers Shelby County Government for The Commercial Appeal. She can be ...Whether you own a residential or commercial property in Memphis, ensuring the health and well-being of your trees is essential. Trees not only add beauty and value to your property...EOE M/F/D/V. To apply for this job, send resume and documentation of your journeyman lineman status to: Memphis Light, Gas & Water. Employment Services AB01-101. Attn: Lineman Opening. P.O. Box 430. Memphis TN 38101. Qualified candidates may email their resume and Journeyman Lineman documentation to [email protected] . No Current …Shelby County Community Services Agency has relocated its offices to 1188 Minna Place, Memphis TN 38104. For questions or additional information visit or call (901)222-4200. CSA Program Assistance Guide. City of Memphis Utility Assistance. Memphians facing utility cutoff notices may qualify for up to a $700 credit on their MLGW utility bills.About. Although Memphis Light, Gas and Water has been in existence since 1939, its parent companies started more than 100 years ago. MLGW and the services we provide have come a long way since our beginnings not long after the Civil War. The city's first utility company was the Memphis Gas Light Company, formed in 1852.Contact Reliability . We are committed to making our electric system better. ... To reduce the number of tree-related outages MLGW hired three tree-service companies ... Visit one of MLGW's five community offices. E-mail your information to [email protected]. Online Application. Simply download the Budget Billing application below, fill it out and mail to: Customer Accounts And Records. Memphis Light, Gas And Water Division. PO Box 430. Memphis, TN 38101-9969. Click here to download the Budget Billing ... Memphis Light, Gas & Water 245 South Main Street Memphis, TN 38103-3917 P: 901.528.4465 Communicatons and Public Relations: [email protected] to the address on the form with a voided check or savings document verifying the new account number. In order to protect you, account number changes cannot be taken over the telephone. Simply download the AutoPay application below, fill it out and mail to: Payments and Banking Memphis Light, Gas and Water Division PO Box 388 Memphis, TN ... If you have previously reported a streetlight outage, you can check the status of that outage by entering the confirmation number you received when you initially reported the outage. Check the status on a previously reported streetlight or leased outdoor light outage. Alternately, you may call (901) 544-6549 to report a streetlight outage or to ... MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. Residential Web Chat Availability: Monday - Friday (8 a.m. - 5 p.m.) Commercial Web Chat Availability: Monday - Friday (9 a.m. - 3 p.m.) Electrical Outages: (901) 544-6500 Service Requests: (901) 544-6549 Stop, Start, Transfer Service: (901) 544-6549 or use the online form Other Utility Companies Nearby. Memphis Light Gas & Water Covington Pike, Memphis, TN - 9.7 miles. Pyramid Water Systems New Covington Pike, Memphis, TN - 11.2 miles Bill Information. Please provide the following information from a recent bill for authentication purposes.All Memphis Light, Gas and Water customers are under a precautionary boil advisory, MLGW announced Saturday at about 8 p.m. That means all residents should boil their water before using it. MLGW ...Memphis Light, Gas and Water - 24/7 Utility Emergency Number (901) 528-4465. 220 S Main Street. Memphis, TN 38103. (901) 528-4465. www.mlgw.com. About this Provider. Utility Service Complaints. View larger map Get directions.The inclusion of sewer, solid waste disposal and county fire protection fees on MLGW utility bills saves time and money for everyone. However, these services are provided by the City of Memphis and Shelby County, not MLGW. If you have a question about sanitation issues, call (901) 576-6730. For questions about sewer issues, call (901) 576-6757.Shelby County Community Services Agency has relocated its offices to 1188 Minna Place, Memphis TN 38104. For questions or additional information visit or call (901)222-4200. CSA Program Assistance Guide. City of Memphis Utility Assistance. Memphians facing utility cutoff notices may qualify for up to a $700 credit on their MLGW utility bills.Memphis Light, Gas and Water is located at 1111 E Shelby Dr in Memphis, Tennessee 38116. Memphis Light, Gas and Water can be contacted via phone at 901-528-4465 for pricing, hours and directions. Contact InfoWrite your 16-digit MLGW account number on your check and enclose the bottom portion of your bill to ensure your payment is properly credited to your account. For security, never send cash. Memphis Light, Gas and Water - Payments & Banking P.O. Box 388 Memphis, TN 38145 . Pay in person: You also can pay your bill by visiting any MLGW …Contact them at 872-4357. Referrals and Information. 2-1-1 – Call 2-1-1 for social service referrals, including housing, medical and utility assistance. United Way of the Mid-South – Call UW’s Driving the Dream Call Center for resource referrals, including housing, medical and utility assistance. Contact United Way at (844) 444-4211.Shelby County Community Services Agency has relocated its offices to 1188 Minna Place, Memphis TN 38104. For questions or additional information visit or call (901)222-4200. CSA Program Assistance Guide. City of Memphis Utility Assistance. Memphians facing utility cutoff notices may qualify for up to a $700 credit on their MLGW utility bills. A burst water pipe or water heater is considered to be an emergency situation if the leak is inside your home or business, and if it poses a danger of flooding the building. If you need to report an emergency, please call our 24-hour Emergency Hotline at (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies ...
Memphis Light, Gas and Water Division PO Box 430 Memphis, TN 38101-0430 Applications are also available at the Aging Commission, Meritan, MIFA, MLGW Community Offices, or by calling 544-6549. ... More Contact Info. Policies. Customer Care Policy. Electric, Gas, Water. Schedule of Charges. Incentive Policy. Public Records. General. …. Ectatic aorta
Whether you own a residential or commercial property in Memphis, ensuring the health and well-being of your trees is essential. Trees not only add beauty and value to your property...As Memphis Light, Gas and Water asks customers to conserve energy, the utility company's president and CEO told FOX13 that no rolling blackouts are planned at this time.Gas fireplaces provide warmth, comfort, and ambiance to any home. However, like any other appliance, they can sometimes encounter issues. One common problem that homeowners may fac...All Information Copyright ©2020 Memphis Light, Gas and Water Division (MLGW). All Rights Reserved. View our Privacy Policy Memphis Light, Gas and Water Division 220 South Main Street Memphis, TN 38103 (901) 544-MLGW (6549) or (901) 820-7878MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. Residential Web Chat Availability: Monday - Friday (8 a.m. - 5 p.m.) Commercial Web Chat Availability: Monday - Friday (9 a.m. - 3 p.m.) Electrical Outages: (901) 544-6500 Service Requests: (901) 544-6549 Stop, Start, Transfer Service: (901) 544-6549 or use the online formMemphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging. Memphis Light, Gas and Water's iPhone application allows MLGW customers to access a variety of utility related information, including outage status and a new mobile-friendly outage map. MLGW's Android app …MLGW reads nearly 1 million meters each month. On the right side of your bill, a blue-shaded column includes the date and time your meter was read for your current bill, as well as the exact date that your next meter reading will occur. Click here for an interactive bill sample to see where to obtain this information.Memphis Light, Gas And Water Division PO Box 430 Memphis, TN 38101-9969 . Click here to download the Budget Billing application. 220 South Main St. Memphis, TN 38103. More Contact Info. Policies. Customer Care Policy. Electric, Gas, Water. Schedule of Charges. Incentive Policy. Public Records. General. My Account. Energy-Saving Tools.In order to protect the public's health and drinking water quality, Memphis Light, Gas and Water has established a Cross Connection Control Program. This program establishes requirements for residential, commercial and industrial customers that may have systems or processes considered potentially hazardous to MLGW's potable water system ...British Gas is one of the leading energy suppliers in the United Kingdom, providing gas and electricity services to millions of households across the country. If you have a general...The Memphis Light Gas and Water Division (MLGW) is a municipal public utility serving the city of Memphis and Shelby County, Tennessee, United States. Description [ edit ] MLGW is the largest three-service municipal utility in the U.S., with more than 420,000 customers.Report An Electric Outage. If your power goes out, you need prompt and efficient service. That's why Memphis Light, Gas and Water established the Outage Hotline, (901) 544-6500, which is open 24-hours per day and is dedicated solely to addressing outage situations. For faster service, please have your 16-digit account number on hand when you call.EOE M/F/D/V. To apply for this job, send resume and documentation of your journeyman lineman status to: Memphis Light, Gas & Water. Employment Services AB01-101. Attn: Lineman Opening. P.O. Box 430. Memphis TN 38101. Qualified candidates may email their resume and Journeyman Lineman documentation to [email protected] . No Current …Memphis Light, Gas and Water's Residential Engineering department designs the electric, gas and water systems that provide the "backbone" for all new residential developments (Subdivisions and Apartments), throughout Shelby County. ... Fax number: (901) 729-8674 E-Mail: [email protected]: General Information: ... More Contact …MLGW News Release. MLGW offers free pilot light inspections. August 23, 2022. Memphis Light, Gas and Water will offer pilot light inspections by appointment and free of charge to residential customers from September 6 – September 30. After September 30 there is a $55 fee. (Appointments are always free for customers who are 60 or older ….